Jira Service Desk Features Ppt

Jira service desk is a system that is specifically tailored to meet the needs of itsm it service management companies as well as to provide high quality customer service.

Jira service desk features ppt.

Now it and operations teams can use that power too. Unique features like mentions collaborative editing and macros make working together easy. Jira 2 jira core features the following table explains some of the most important and commonly used features in detail for better understanding. Hi we have started jira from 2 days and we requried any supporting documents like videos ppt document etc.

Besides the customer portal it also accepts issues through email. Deliver exceptional it service fast. Millions of developers around the world count on the power and extensibility of jira to help them to manage their work. Generally speaking jira is mostly used by it teams that aim to provide back to back services as it helps them produce a better approach.

Add confluence to jira service desk to get an integrated knowledge base that makes it easy to unlock and share information across your organization. To create a project the user should login as a jira service desk admin and then click on project create project. Provide it service and support without the cost and complexity of traditional itsm solutions. Jira service desk jsd is our help desk tool it provides you with customer facing portals enhanced slas agent queues and more including enhanced reporting on service response times.

Our affordable and transparent pricing lets you get started quickly and deliver value fast. Jira service desk a modern and flexible service desk experience that streamlines customer requests and boosts your it team s efficiency taking your service desk to a whole new level. What are the features and functions of jira service desk. For our internal team jira training.