Type a summary for the issue.
Jira service desk api create issue.
Jira versions earlier than 8 4.
The create button in your jira menu bar creates a jira issue not necessarily a jira service desk issue.
When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.
Complete all required fields and any other fields that you want.
To raise an issue as a jira service desk issue you need to use the raise a request option on the left.
Jira service desk now has a public rest api see the release information below we re delighted to announce that jira service desk now has a public rest api.
Provide it service and support without the cost and complexity of traditional itsm solutions.
I can think of two ways of doing this.
To create an issue anywhere in jira.
To create an issue you will need to know certain key metadata like the id of the project that the issue will be created in or the id of the issue type.
This bot loops through each unread e mail in the inbox reads the email subject message and creates a new issue ticket in jira service desk using jira create issue api.
This is a seed question from the jira service desk team.
The jira service desk rest api is currently an experimental release and will eventually become a stable release.
1 we click on a link in our existing system which sends a json rest api request to a http endpoint on jira which raises an issue in jira software and sets some fields based on the json values we provide.
The jira service desk rest api uses pagination to conserve server resources and limit the size of responses.
The proposed bot should automatically create an issue ticket in jira service desk based on the email sent by the user.
To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.
Complete all required fields and any other fields that you want.
To create an issue anywhere in jira.
I would like to link jira up to an existing system to pull data in automatically.
To change jira issues into jira service desk issues you need to manually select an request type for the field customer request type.
To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.
Creating an issue using the jira rest api is as simple as making a post with a json document.
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